Never miss another call
while you work.
Prospectrum picks up for you: appointments, emergencies, callback requests, 24/7. You get a summary of every call.
The phone doesn't wait.
Three moments every garage knows.
Hands in the engine
You're under the lift, no way to pick up. The customer doesn't leave a message. He calls the next garage.
After closing time
7:30 pm, shutters down. A driver wants a slot for tomorrow morning. The appointment will be booked elsewhere.
Saturday morning
Counter full, two calls on hold. Each one hangs up after four rings. You'll never know what they wanted.
Prospectrum picks up.
Every time.
While you work, after closing, at peak hours: your assistant answers on the first ring and does exactly what's needed.
Appointment booking
The customer describes their vehicle and what they need, the assistant offers a free slot in your calendar and sends an SMS confirmation.
Emergencies
A panicked customer? The assistant takes down the situation, offers a callback from the mechanic or transfers the call, and alerts you immediately.
Callback requests
When your input is needed, it notes the reason and the number. You call back between two cars, at your own pace.
Three steps.
That's it.
Create your account
Enter your opening hours, your services and your calendar. Nothing more.
Forward your calls
You keep your number: simply activate call forwarding with your carrier.
The assistant picks up
Every call is summarised and transcribed in your dashboard. New requests arrive by SMS.
One assistant, full follow-up.
The phone is just the beginning.
Repair tracking
Your customer gets a tracking link by SMS, then a message when the vehicle is ready.
Callback list
Every callback request in one place, to handle when your hands are free.
Morning briefing
Every morning, yesterday's recap and today's appointments, by email or SMS.
Seasonal campaigns
Winter tyres, air-con, battery: targeted SMS reminders you switch on when you want.
Spam filtering
Cold callers are blocked before they even disturb you.
Call analytics
Volume, reasons, appointments booked: all in your dashboard.
Try first. Pay later.
The same product, two levels of coverage, and a trial to check before you pay.
Every feature is in each plan: repair tracking, callbacks, campaigns, analytics.
No commitment, cancel at any time.
Prices exclude VAT. VAT not applicable. Overage is itemised on every invoice.
You're probably wondering…
Do I have to change my phone number?
No. You keep your number: you simply activate call forwarding to your Prospectrum line, and you can turn it off at any time.
What does the assistant do when it can't answer?
It never plays mechanic: it can book an appointment, record a callback request, or transfer the call when a transfer is possible.
Does it work with my calendar?
Yes: Google Calendar and Outlook today. The assistant books directly into the calendar you already use.
Where does my customers' data go?
It is hosted in France, kept for limited periods, and your customers can exercise their GDPR rights at any time. Details are in our privacy policy.
I'm not a garage owner. Could Prospectrum work for me?
Prospectrum is built for independent garages, but missed calls aren't exclusive to them. Write to us: we'll tell you honestly whether we can help.
Is there a commitment?
None. The subscription is monthly and can be cancelled at any time.
Can I try before I pay?
Yes: a 14-day free trial on your own line, with an included volume of calls each week. The trial stops on its own after 14 days, with no charge.
Your next customer might be calling right now.
Hear the assistant answer, or hand it your calls for 14 days.
14-day free trial. No commitment.